”Skovik really delivers on simplicity”

We spoke with Accountant Simona Araya, who shared her experience of taking over responsibility for Skovik, years after it was first introduced at the company.

Picked up with ease

Simona recalls what the transition was like when Skovik was first passed on to her:

“Being an admin has been really straightforward. I stepped into the role quite quickly so I reached out to you a few times in the beginning to understand our set-up. And whenever I did, I always got quick, helpful replies. Everything has gone really smoothly”.

But it wasn’t just through reaching out to the support team that Simona got a hang of the system so quickly:

“I figured most of it out on my own. Maybe that’s because I’m used to working with systems, but it’s definitely an easy-to-use system. It really delivers on simplicity”.

Compared to the systems Simona has previous experience with, she finds Skovik more easily navigated.

In contrast to the other systems we work in, which are often really complex, this one is very straightforward. It does what it’s meant to. It’s simple, she explains.

Shaped by company needs

Net Insight has long been involved in broadcasting international sporting events. Simona recalls one such event, where colleagues from Sweden, the United States, and Singapore took part. She shares how Skovik came to be a helpful tool for those involved.

“We wanted the compensation for the American and Singaporean employees to be comparable to what a Swedish employee would receive through their per diem, so that it would be as fair as possible for everyone. So having a set-up designed to help with this was important to us”.

She explains how this was achieved:

“We came up with a solution together with Skovik, to set up a category that only the people working the event were able to use, allowing them to submit receipts under that category up to a daily limit. It was a really smart solution”.

She continues:

“For other types of events, I think people have typically just submitted receipts and been reimbursed. But without a defined cap, the process is a bit more open-ended. I think this set-up was helpful in this context as it made it clearer for the users what was included”.

A multifaceted solution

Having one solution across countries is something Simona finds useful in day-to-day operations as well:

It would’ve been a hassle if we’d used multiple systems. It’s very convenient having everything handled in the same place, especially since our subsidiaries are set up quite similarly, with a few local adjustments, she says.

It’s also an advantage to be able to leave certain things in the hands of the system, Simona says. When the system can be trusted to handle certain logic in the background, it means they themselves don’t have to think about it.

It feels like that’s often the most complicated part, judging what’s deductible and what isn’t, and so on. So it’s nice that it works well by itself, she explains.

Simona also mentions the support team as something she values about Skovik:

“You get fast replies, they seem to understand that you may need a same-day response. It’s not like you can wait a day or two if you’re in the middle of something. So that’s worked really well, they’ve followed up as soon as possible. It’s been very helpful, and they’re always friendly”.

This sentiment is one of the two things she circles back to at the end of the interview:

“I’d absolutely recommend Skovik, primarily because it’s straightforward to use and because the support is helpful when needed.”